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Our Commitment To Donors

We promise:

  • We will use your money wisely. We are committed to ensuring that all donated funds are used for the direct benefit of the young people.
  • We will process your donation promptly so that it can start benefitting the young people as soon as possible. We will acknowledge receipt of your donation via letter or email, unless you request otherwise.
  • We will respect your right to choose how you wish to be contacted by us. Please contact our fundraising office using the details below if you would like to change the frequency or method of communications you receive from us, or visit www.chf.org.uk/keeping-in-touch.
  • The privacy and security of your personal information is extremely important to us. Please see our Fundraising Privacy Policy here on how we use and store your personal data. We will always respect your privacy and any requests to remain anonymous will be honoured.
  • We will keep your personal details safe and secure. We will only store and use your personal data in accordance with the General Data Protection Regulation (GDPR).
  • We will never sell your personal data.
  • We will never pressure you into making a donation. We do not cold call or take part in door-to-door fundraising.
  • Our fundraising processes are accountable. We are happy to answer all reasonable questions about our fundraising activities and practices.
  • We will follow relevant Charity Commission guidance and any requirements and guidance from the Fundraising Regulator or such other body that replaces it.

Thank you for supporting Chailey Heritage Foundation. If you have any questions about the way we raise funds or would like to alter the way we contact you, please contact our fundraising office here. If you have any concerns or you have a complaint about how we fundraise, please read our leaflet. You can also read our Fundraising Policy here.

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